Let your hotel be the best version it can be
At Mwelisi Hotels we understand that owning and managing a hotel can be a daunting task, and we are here to help.
With experience in Operations, Human Resources, Sales and Marketing, Finance & Planning, Revenue Management and Development, we provide in-house support and resources for all facets of hotel management services and operations.
the power of hotel management
01
Expertise
Choosing a hospitality management company is one of the most important decisions any hotel owner will make and at Mwelisi Hotels our focus is on providing exceptional guest service, guiding the hotel team and maximising returns for our owners.
02
Services
We offer a wide range of services to help you maximize your hotel's potential. From revenue management to marketing and sales, our team will work with you to develop a customized plan to suit your property's specific needs. Our goal is to help you increase revenue, improve occupancy rates, care for your asset, direct your team and boost your hotel's reputation in the industry.
03
Growth
We are committed to successful and long-term relationships. One of our key focuses is revenue management. We understand the importance of maximizing revenue and we use recognized industry tools and techniques to ensure that your hotel is performing at its best. We will analyze your hotel's data and make recommendations for pricing, inventory, and distribution to help you increase revenue and occupancy rates.
services
Daily Operations
Managing day-to-day hotel operations requires stamina, an eye for detail, strong department specific experience and a set of agreed standards. Our brand SOP's provide the basis for ensuring that your hotel delivers consistent standards in both Front and Back of House areas. Let your monthly property reviews, budgets, reporting and hotel operational oversight become our pleasure.
Human Resources
The success of any hotel is predicated on the consistent performance levels of the hotel's employees. At Mwelisi Hotels this is achieved by fostering an environment where excellence is a non-negotiable and care for our teams is front and center. Identifying good people, growing their skills, and promoting from within is the key to a stable workforce.
Sales & Marketing
At Mwelisi Hotels we understand that getting guests into any of our properties starts with effective sales and marketing, and whilst a brand does provide comfort to an owner, it is vital that we produce individualized sales strategies for each of our partners. The uniqueness of our portfolio means that one size does not fit all, and getting a targeted Sales and Marketing strategy is step one for us as we grow the business for each of our owners.
Finance & Reporting
Mwelisi Hotels is committed to ensuring that our owner partners are kept up to date with what is happening at their hotel. All our reporting and financial processes are geared to this. Bi-annual budgets, monthly financial reviews and daily revenue reports form the basis of our financial reporting commitment to our owners through the provision of accurate, transparent and real-time information.
Development
Hotel developments are by nature expensive, and decisions made during the development phase of your project can have costly implications once operations begin and can create long term efficiency shortcomings. At Mwelisi Hotels we provide sound advice and professional guidance every step of the way. Whether it is during the pre-opening phase or upgrading and refurbishing your hotel, our team have the experience you need.
Operational Efficiencies
Operational efficiency is not limited to designs that streamline staff and service movement. It is also to do with internal energy efficiency, waste management, use of smart equipment and technologies and efficient public and back of house design and operational flows that avoid the clash of guest and staff. At Mwelisi Hotels we understand the need for efficiency, and we can provide the way to achieve it.
OUR TEAM
Mike Jameson | Director Hospitality
Mike is an experienced hospitality professional with a demonstrated history of working in the industry for over 40 years, having gained invaluable experience in both the operations and development sides of the business.
Amos Tabane | Director Marketing
Amos is an all-rounder within the marketing function from brand and corporate marketing management, communications, events and distribution marketing. His focus is in creating growth strategies for improved bottom line performance.
Funeka Zaula | Hotel Operations
Funeka is an experienced hotel operations specialist. She is known for being a hands-on operator who delivers and exceeds guest expectation, with a key strength being her attention to detail.
Londiwe Khumalo | Hotel Administration
Londiwe is a result-driven manager with a strong background in facilities management, project management and administration. She possesses management skills that guide teams and establish meaningful relationships with clients.
Mondli Mungwe | Specialist - Social Media
Mondli is an experienced digital marketer and web developer. He enjoys helping businesses boost sales via targeted online campaigns and solving technical problems to improve user experience.
Your next step
We understand that every hotel is unique, and that’s why we offer customized solutions to suit your specific needs. Whether you’re looking to refresh your facilities, increase revenue, improve occupancy, boost your hotel’s reputation or step away from your operational involvement, our team is here to help. Contact us today to discuss your hotel management needs and to learn more about our services. We look forward to working with you!
Mwelisi Hotels 2023